Education and Training Focus:"The Inside Sales Correspondence Course" by Bob Gernon
A 24 week correspondence course in Inside Sales Skills for ALL distribution staff: receptionists, counter staff, inside sales, quotes, and delivery staff. If you have any contact with customers, this course will improve your knowledge and sales skills! |
Nominations for CIPH Awards to members are now open!
If you would like to nominate a CIPH member for an industry award, please click here to see an award nomination form.
Past Award Recipients:
- Outstanding Service Award: employees with 25 years employment with one or more CIPH Member Company, and at least 5 years volunteer service on a CIPH Board, Council or Committee.
- Lifetime Service Award: employees of a CIPH Member Company with 40 years' service in the industry.
- 50 Year Service Award: employees of a CIPH Member Company with 50 years' service in the industry.
- Honourary Life Members: the Institute’s highest acclaim. Awarded to individuals nearing retirement or retired senior executives who have provided outstanding leadership to CIPH and his/her company.
Register Today for Winter/Spring Hydronics Training
Register today for MCEE 2009, Eastern Canada’s largest plumbing, heating, HVAC,
electrical and lighting show: Wednesday, April 8-Thursday, April 9 2009, Place
Bonaventure, Montréal, Québec
LAST CALL: Register your employees today for “An Introduction to Pipe, Valves & Fittings” Workshop,
January 29, 2009
LAST CALL: Plan to attend the IPVF Networking Lunch “Infrastructure Ontario & the Alternative
Financing and Procurement Model” January 29, 2009
ASA Materials Market Digest, January 2009
Government Announces 2009 Automobile Deductible Limits & Expense Benefit Rates
Employment Insurance Rates Maintained for 2009 but Insurable Maximum Increases
Canada Employment Insurance Commission
Building Permits,November 2008
Statistics Canada
Wholesale Trade,October 2008
Statistics Canada
Housing Starts Moderate in December
Canada Mortgage and Housing Corporation
Order "Relationship Economics: The Book" today
by David Nour, The Nour Group Inc.
Defending higher prices during tough times
by Robert Nadeau, Managing Principal, Channel Focus
Bank of Canada's Business Outlook Survey

CIPH Calgary Region will be holding its next General Business Meeting at 11:00 am on January 23rd at the Blackfoot Inn. To register, contact Connie Pruden, conniep@associationsplus.ca
Plan to attend CIPH Ontario Region Business Meetings in Winter/Spring 2009! Featured speakers include Jeffrey Simpson: "Economic Impact of Gas and Water", February 12, 2009, and Kevin Newman: "Current Political Climate", April 23, 2009 at the Mississauga Convention Centre. For more information contact Nancy Barden, barden@sympatico.ca
CIPH Atlantic Region will be hosting a Reception, Dinner and Program on February 11, 2009. For complete details, contact John Sutherland, jsutherland@pathfinder-group.com

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Volume 5, Issue 1, January 2009


CIPH to host "The Essentials of Profitable Showroom Sales: Mastering the Art of the Consultive Sale" featuring Hank Darlington in Mississauga, ON.
IPVF Council to host: “An Introduction to Pipe, Valves & Fittings” Workshop
IPVF Council to host “Infrastructure Ontario & the Alternative Financing and Procurement Model” Networking Lunch on Thursday, January 29, 2009, Oakville, Ontario

"Making Counter Sales Profitable" CD kit
Employee Performance Improvement Tool Kit
College of Product Knowledge CD
Inside Sales Training: New Directions in Inside Sales DVD and Advanced InsideSales CD
Improving the Bottom Line Financial Planning CD
MBA: My Business Analysis

(CIPH members can take advantage of NAW Member Association pricing)
Objective-Based Selling™ in Wholesale Distribution: Four Keys to Selling More at Higher Gross Margins
by Gary T. Moore
OUTLOOK 2009: An Executive’s Companion to Facing the Forces of Change®
by Adam J. Fein, Ph.D.
BRAND-NEW: The Distributor Specialist—Customer Champion, Profit Generator!
Frank E. Hurtte
Essentials of Profitable Wholesale Distribution©, Second Edition
by Jim Olsztynsk
NEW: Lean Operations in Wholesale Distribution
by Dr. Perry Daneshgari, Michelle Wilson
Profit Myths in Wholesale Distribution: The Truth About Sales, Margins, Inventory, and Expenses
2008 Wholesale Distribution Economic Reports
Official Guide to Wholesaler-Distributor Financial Success - Three-Volume Set
Profit Myths in Wholesale Distribution: The Truth About Sales, Margins, Inventory, and Expenses
Official Guide to Wholesaler-Distributor Financial Success Three-Volume Set
by Brent R. Grover
Driving Growth and Shareholder Value:The Distribution Value Map
By E. Neil Gholson and Mark T. Schloegel, Deloitte Consulting LLP
5 Fundamentals for the Wholesale Distribution Sales Manager
Tim Horan and Steve Deist, Indian River Consulting Group |