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News: Industry News

CIPH Hosts Member HR Roundtable

January 22, 2019   (0 Comments)
Posted by: Sarah Clarke
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On Tuesday January 8th, CIPH convened its first Human Resources (HR) Roundtable.  The intent of this gathering was to bring together dedicated HR professionals from within CIPH member companies and discuss what they are seeing from their view of the industry and how the association can support their efforts.


From the discussion around the table it was clear to see that there are some challenges for these members. Primarily, how to identify and introduce talent into member organizations. This is certainly not unique to the plumbing and heating industry, but all acknowledge that the lower profile of the industry compared to others makes it more difficult.


It was also expressed that there might not be “anything new” in HR but that success is doing what “should be done”, executed at the highest level. The operating environment for members is more competitive for talent than it has ever been and the pathways to careers in the industry are varied.


Though it might not be considered “new” there was consensus around the table that organizations are experiencing change, looking to adapt to how technology is shaping out industry and what it means in terms of customer interaction and communication. There are new skills needed now and all industries are seeking them simultaneously.  Additionally, members offered that they are investing more than ever in behavioral assessment tools that help identify how employees fit within their corporate structure and how to design programs that elevate them with experience.


The members that were engaged in this discussion found it valuable to listen and to connect with others in similar functions. We look forward to working with them more closely in the future as CIPH reviews and presents its educational offerings and career awareness activities, two important priorities.


If you are a dedicated HR professional within a CIPH member company please reach out to make sure we have you identified for future events, surveys and consultations.

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