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News: Industry News

Briefing: Bill 193 - An Act to prohibit door-to-door sales of certain products

May 6, 2016   (1 Comments)
Posted by: Kaila Wilfert
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Private member’s Bill 193 proposes a Prohibition Act on Door-to-Door Sales of specific products, including water treatment devices, and prohibits completing transaction at the consumer’s home.

The Act will establish a prohibition of actions related to the selling, leasing, or renting of certain products in the home, including those who call the company to the home to do a sales consultation and presentation.

For many contractors, the majority of sales are completed at the kitchen table, making this bill extremely restrictive for the legitimate businesses.

Due to the nature of water heaters, air conditioners, and furnaces, a sales person is required to be in the home to evaluate sizing, specific consumer needs, space challenges and site conditions for the installers to manage. In regards to water treatment, home visits are required for initial water testing, issue diagnosis, evaluation of treatment needs, site inspection, sizing, and specifying the equipment needed to achieve the water treatment goal.

Contravention of this prohibition would carry penalties to both the professional and the company.

This would affect the entire industry and does not differentiate between legitimate industry companies and those unscrupulous companies taking advantage of the consumer, as the Act presentation shared. 

If passed, any contract entered into as a result of such a contravention will be void. If a contract is deemed to be void, the consumer is entitled to repayment and to the payment of any reasonable costs incurred in uninstalling and returning the product and, if applicable, in obtaining and installing a replacement.

The Second Reading is scheduled for June 9th, 2016

Action plan to be completed before June 8th: 

  1. Assemble a coalition of like-minded associations including the Canadian Institute of Plumbing & Heating (CIPH), the Canadian Water Quality Association (CWQA) and the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI).
  2. Create a communication to both MPP Yvan Baker and Minister David Orazietti describing our concerns and request to be in front of the committee assigned to review the Bill as of June 9th.
  3. Share the information virally to gain further awareness 



Simon Blake says...
Posted May 10, 2016
Obviously, door knockers have been a concern for the industry and I assume this is what the bill is aimed at. As far as legitimate calls to a contractor, the government doesn't have the authority to prevent people from calling a contractor and inviting them into their home, so I'm not sure why this would be in the bill. Simon Blake, Plumbing & HVAC Magazine

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